Terms of Use

PatientSprout provides digital marketing and technology-related services for healthcare practices and other organizations, including services related to:

• Search engine optimization (SEO)
• Local SEO and Google Business Profile optimization
• Google Ads and paid search strategy
• Website design and development
• AI-search optimization
• Generative Engine Optimization (GEO)
• Answer Engine Optimization (AEO)
• Content development
• Digital marketing
• Reputation and review strategies
• AI chat and website engagement solutions
• Analytics and reporting

Services may change or be modified from time to time.

PatientSprout is a marketing and technology company and is not a healthcare provider.

Nothing on this website constitutes medical advice, diagnosis, treatment, or a recommendation regarding a particular medical condition or healthcare provider.

Healthcare information appearing on the website is provided for general informational purposes and should not be relied upon as a substitute for consultation with a qualified healthcare professional.

If you have a medical emergency, contact emergency services or seek immediate medical attention.

PatientSprout provides services to healthcare practices but does not control or provide the healthcare services offered by those practices.

Any information published on a client’s website, including information regarding procedures, treatments, conditions, providers, or services, is the responsibility of the applicable healthcare practice.

Patients should contact their healthcare provider directly with questions regarding diagnosis, treatment, appointments, insurance, medications, or other medical matters.

We make reasonable efforts to provide useful and accurate information on the website. However, we do not guarantee that all information is complete, current, accurate, or error-free.

Content may be changed, updated, or removed at any time without notice.

PatientSprout provides marketing and SEO services intended to improve online visibility, website traffic, inquiries, leads, and other business outcomes.

However, we do not guarantee:

• A specific Google ranking
• A specific Google Maps ranking
• Placement in Google AI Overviews
• Inclusion in ChatGPT or other AI-generated answers
• A specific number of website visitors
• A specific number of leads
• A specific number of appointments
• A specific return on investment
• A specific revenue increase

Search engines, advertising platforms, AI systems, competitors, market conditions, and other third parties operate independently of PatientSprout and may change their algorithms, policies, rankings, or functionality at any time.

Our services may involve third-party platforms including search engines, advertising networks, social media platforms, analytics services, hosting companies, AI platforms, directories, and other third-party services.

We do not control these third-party platforms and cannot guarantee their availability, policies, functionality, algorithms, rankings, or performance.

Changes made by third-party platforms may affect the results or functionality of our services.

PatientSprout may use artificial intelligence, machine learning, automation, and other technology as part of certain services.

AI-generated or automated content may require human review, editing, verification, and approval before publication.

For healthcare-related content, clients are responsible for reviewing content for clinical accuracy, regulatory requirements, professional standards, and appropriateness for their patients.

PatientSprout does not represent that AI-generated content is a substitute for review by a qualified healthcare professional or other appropriate subject-matter expert.

Clients are responsible for providing accurate information, timely approvals, access credentials where necessary, and other materials reasonably required to perform the services.

Clients are responsible for ensuring that information supplied to PatientSprout is accurate and that they have the right to provide any content, images, trademarks, logos, patient testimonials, reviews, or other materials supplied to us.

Healthcare clients are responsible for their own compliance with applicable healthcare, privacy, advertising, professional licensing, and patient communication requirements.

Unless otherwise agreed in writing, PatientSprout retains ownership of its proprietary methodologies, processes, systems, templates, software, tools, frameworks, strategies, and pre-existing materials.

Subject to payment in full and any applicable agreement, clients may receive rights to use final website content and other deliverables specifically created for them.

Third-party materials remain the property of their respective owners.

Nothing in these Terms transfers ownership of PatientSprout’s proprietary technology, methodologies, internal processes, or intellectual property unless expressly agreed in writing.

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Interfere with website operation
• Introduce malicious code, viruses, or harmful software
• Scrape or copy website content for unauthorized commercial purposes
• Impersonate PatientSprout or another person
• Use the website to transmit fraudulent, abusive, or unlawful material
• Circumvent security features or access restrictions

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

If you submit information, comments, feedback, testimonials, suggestions, or other materials to PatientSprout, you represent that you have the right to provide that material.

You grant PatientSprout permission to use such submissions for legitimate business purposes, subject to our Privacy Policy and any separate written agreement governing the submission.

We do not require you to submit confidential patient information through general website forms.

Testimonials, case studies, rankings, traffic figures, advertising results, revenue figures, and other examples presented on the website represent specific examples or reported results and are not necessarily representative of results that every client will achieve.

Past performance does not guarantee future results.

Specific services, pricing, payment terms, cancellation terms, deliverables, and other commercial terms may be governed by a separate proposal, order form, service agreement, or other written agreement between PatientSprout and the client.

If a separate written agreement conflicts with these Terms, the applicable written service agreement will control with respect to that client engagement.

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

PatientSprout disclaims warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement, except where such warranties cannot legally be excluded.

We do not warrant that the website will always be available, uninterrupted, secure, or error-free.

To the fullest extent permitted by law, PatientSprout and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or services.

To the fullest extent permitted by law, PatientSprout’s aggregate liability arising from a particular service engagement will not exceed the amount paid by the applicable client to PatientSprout for the services giving rise to the claim during the 6 months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless PatientSprout and its owners, officers, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your violation of these Terms
• Your misuse of the website
• Your violation of applicable law
• Materials or information you provide to PatientSprout
• Your violation of another person’s rights
• Your use of third-party services

The website may contain links to third-party websites.

These links are provided for convenience and do not constitute an endorsement of the linked website or its services.

PatientSprout is not responsible for third-party websites, their content, availability, security, or privacy practices.

We may modify these Terms from time to time.

Updated Terms will be posted on this page with a revised Effective Date. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

These Terms will be governed by the laws of the State of Florida, without regard to its conflict-of-law principles, except to the extent applicable law requires otherwise.

Any dispute arising from these Terms or your use of the website will be subject to the applicable courts located in Broward County, Florida, unless otherwise required by law or agreed in writing.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

These Terms, together with any applicable written service agreement and the Privacy Policy, constitute the applicable agreement concerning your use of the website.

Questions regarding these Terms may be directed to: